FAQ

Frequently Asked Questions

Searching for answers? You will find the frequently asked questions here. Is your question still not answered? Feel free to get in touch with us, and we’ll be more than happy to assist you.

Posters are shipped in a safe cardboard container designed for safe delivery. 

Once a refund is granted, this is normaly being processed within one week.

Shipping costs and delivery times vary based on your location.

In the checkout you can see the shipping costs for your order. 

In regard to the delivery, regularly the time it takes from the printer to your address is somewhere between one and three weeks.

Yes, creating an account allows you to track your orders, find back previous bought items, and streamline the checkout process.

We occasionally offer discounts and promotions. Keep an eye on our website and social media channels for announcements.

Our museum-quality posters are made of thick and durable matte paper. Each poster is giclée-printed on archival, acid-free paper.

  • Paper thickness: 0.26 mm (10.3 mil)
  • Paper weight: 189 g/m² (5.57 oz/yd²)
  • Giclée printing quality

If you order a custom order, then the paper quality will be different. You will be notified before production.

Currently, we're mainly focused on offering our existing and expanding collection. 

Should you wish to request a personalized design, we invite you to connect with us, initiating a dialogue on the subject. Please feel free to reach out to us if you're interested in a custom design.

You can – however – order custom sizes and dimension via the form on the product page. Find more information about sizes and dimensions on this page.

Our printing partner (who will handle the printing side)  strives to process orders very quickly. 

If you need to cancel, please contact us as soon as possible. We will then look if the order is being printed or if we can cancel it for you.

Apple Pay, iDeal, Visa, Mastercard and America Express.

Our payment provider is a Dutch renowned company called Mollie. 

The poster's printer will decide what courier is being used. 
Unfortunately I have no information about that.

Currently, we only offer pre-designed posters. However, we're always exploring new customization options, so stay tuned for updates.

No, unfortunately we don't provide gift wrapping or personalized messages.

Absolutely! We provide tracking information for all orders once they've been shipped. You'll receive an email with tracking details to monitor your shipment's progress.

Yes, we offer bulk order discounts. Contact our customer support team with your specific requirements, and we'll provide you with a personalized quote.

Yes there are returns and refund options present. Read more about returns and refunds on the dedicated page.

Yes, our posters come in various sizes: B1 and B2. 

While we strive to ensure accuracy, colors may appear slightly different due to variations in screen displays and printing processes. 

Certainly, our posters are available in the standard B1 or B2 sizes, making them ideal for easy framing. You'll find that these sizes align well with the standard frames commonly found in stores, ensuring a seamless fit for our posters.

We only offer unframed posters. 

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia there live the blind texts.
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